Privacy policy

Scope of this Privacy Policy

This Privacy Policy describes the types of personal information Zadar Archipelago (“Archipelago,” “us,” “we” or “our”) collects through www.zadar-archipelago.com (collectively, the “Site”), and how we collect, use, and share that information. This Privacy Policy does not govern our collection of personal information through any website or other means, other than through the Site.

By using the Site, you explicitly accept, without limitation or qualification, our practices surrounding the collection, use, and sharing of personal information provided by you in the manner described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access, browse, or use the Site.

Personal Information We Collect

Some personal information is submitted directly by users. This includes information such as your name, last name, address, phone number, email, credit card information, and other data submitted directly by users. Some information is gathered from third-party vendors. This information may be merged into the information that is directly submitted by users. Some information is automatically collected. For example, when visiting our website, we log ‎your IP address, location, operating system type,‎ browser type,‎ browser language,‎ the webpage you visited before browsing to our website,‎ pages you viewed,‎ how long you spent on a page,‎ access times, and information about your use of and actions on our website.

Do we use cookies?

Yes. Cookies are small client-side text files that enable websites and service providers to recognize your browser and remember certain information. We use cookies to help us remember and process the tours, rentals, and other products and services. We also use cookies to compile aggregate data about site traffic and site interaction to improve website and offline experiences in the future.

We also contract with third-party service providers to assist us in better understanding our site visitors. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly

How We Use Personal Information

Personal information collected through the Site may be used by Archipelago and its affiliates for purposes of:

• To fulfil service requests;
• To notify you regarding the status of service requests;
• To send information including confirmations, invoices, notices, updates, alerts, and support and administrative messages.
• Sending you marketing materials
• To communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners
• To respond to comments and questions and provide customer service
• Contacting you, whether by email, postal mail, or telephone with information about the Site or our services;
• For such purposes as you may authorize at the time you submit the information;
• Auditing, research, and analysis to maintain, protect, and improve the Site and our services;
• Ensuring the technical functions of our network;
• To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity
• Improving and customizing the content and layout of the Site
• Developing new products and services; or
• Compiling personal information and other information collected through the Site on an aggregate basis.

Personal Information We Share

We do not sell, rent, trade, or otherwise share personal information collected through the Site, except as described below:

• Subsidiaries and Affiliates. We may share personal information with our subsidiaries and affiliates for the purposes for which you provided the information or as reasonably necessary for our internal administrative and business purposes.
• Service Providers. We work with third parties that provide services on our behalf. Such services may include third party travel, booking and related technology services, mobile telecommunications providers, expense management services, website hosting, marketing, and website usage analytics. We may share personal information and non-personal information with these third parties for the purpose of enabling them to provide these services.
• To procure products and services for you. In order to procure products and services specifically requested by you from third parties as part of our corporate travel, event planning and leisure services, we may provide, as necessary, your personal information, such as your name, email address, password, credit card number, bank account number, and personal preferences, and other personal information to such third parties just as you or your assistant would if you directly procured those products and services yourself. We share this information only as necessary and required to process your procurement request on your behalf.
• Consent We may share personal information in accordance with any consent you provide.
• Required by Law. We may disclose personal information, or any information collected through the Site if we are required to do so by law or pursuant to legal process, in response to a request from government officials or law enforcement authorities, or as necessary or appropriate in connection with an investigation of illegal activity.
• Certain Transactions. We may disclose or transfer personal information, or any information collected through the Site to third parties who acquire all or a portion of Archipelago’s business, whether such acquisition is by way of merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.

Aggregate Information

We may compile personal information and other information collected through the Site on an aggregate basis. This information may include, without limitation, the number of users who have registered for the Site, demographic information about users of the Site, and individual purchase preferences. Such aggregate information does not identify you individually. We may use aggregate information and share aggregate information with third parties for any of the purposes specified in this Privacy Policy, and for any other lawful purpose.

How do we protect your personal data?

We take appropriate technical and organisational measures to protect against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data, which is appropriate to the harm that might result from the unauthorised or unlawful processing or accidental loss, destruction or damage and the nature of the data to be protected, having regard to the state of technological development and the cost of implementing any measures

Your Choices

1. Information You Provide

You can always choose whether or not to provide information on the Site. However, if you choose not to disclose certain information, you may not be able to register as a user of the Site, which may limit your access to certain portions of the Site or our services.

1. Communications from Us

If at any time you decide that you no longer wish to receive notices from us regarding the Site, you may indicate this preference by contacting us at base@zadar-archipelago.com

Information Storage and Security

We will not keep and use your personal data in a form which enables you to be personally identified for any longer than is necessary in order to fulfil the purpose for which it was originally collected or for any other legitimate business purpose.

If you have consented to receiving marketing communications from us, we may continue to use your personal data for this purpose until you withdraw your consent or otherwise for as long as we reasonably consider your consent remains valid and effective.

We employ reasonable security precautions to protect personal information about you. The Site is operated from an environment with integrated security measures to help protect against the loss, misuse, and alteration of personal information provided on or through the Site. These security measures include Secure Socket Layer (SSL) technology data transmission. However, no method of transmitting or storing data is completely secure. As a result, although we strive to protect personal information about you, we cannot guarantee the security of any information you transmit to us through or in connection with the Site. If you have reason to believe that personal information is no longer secure, please notify us immediately by contacting us in accordance with the last section below.

A Special Note about Children

Children are not eligible to use the Site, and we ask that minors (children under the age of 13) not submit any personal information to us. If you are a minor, you can use the Site only in conjunction with your parents or guardians.

External Links

The Site may contain links to various websites that Archipelago does not control. When you click on one of these links, you will no longer be transacting business through the Site. Third party websites maintain their own privacy policies, and we do not exercise any control over any of the third-party websites that may be linked to the Site. If you visit a website that is linked to the Site, you should consult that website’s privacy policy before providing any personal information. Please be aware that we are not responsible for the privacy practices of such other websites, and we are not liable for their misuse of personal information about you.

Special Admonitions for International Use

The Site is hosted in the Republic of Croatia. All matters relating to the Site are governed exclusively by the laws of the Republic of Croatia and not the jurisdiction in which you are located. If you are located outside of the Republic of Croatia and you contact us, please be advised that any information you provide to us will be transferred to the Republic of Croatia and that by submitting information, you explicitly authorize such transfer.

Updates to this Privacy Policy

We may change or update the Site or any of our policies and procedures without prior notice. We will post a notice on the Site to advise you of any significant changes to this Privacy Policy and indicate via the “Last Updated” legend at the bottom of this Privacy Policy when it was most recently updated. Your continued use of the Site signifies your continued assent to the terms of this Privacy Policy, as updated or amended at that time.

Questions Regarding this Privacy Policy

As we develop and grow, our products and services may change. As our products and services change, our policy may also need to change.

This Privacy Policy is effective as of June 25, 2016.
Last Updated: March 12, 2019.

If you have any questions or comments regarding this Privacy Policy, please send us an email at base@zadar-archipelago.com

For more information, feel free to contact us by phone, email, or post.

Zadar Archipelago

+385 99 627 3333

base@zadar-archipelago.com

Obala kneza Trpimira 2

23 000 Zadar

Croatia

GDPR Privacy Notice

General Data Protection Regulation (GDPR)
Article 13 of Regulation EU 2016/679

Purpose of this notice

This Privacy Notice provides mandatory information as required under Articles 13 and 14 of the European General Data Protection Regulation (GDPR) regarding the transparency of personal data processing. Definitions of certain terms within this notice are explained in the appendix.

The Data Controller & Processor for personal data

Zadar Archipelago, as Data Controller & Processor will subsequently use the personal data to facilitate travel arrangements for the Data Subject. It is this contract which forms the ‘Legal Basis’ for the processing of personal data carried out by Zadar Archipelago in these circumstances.

Zadar Archipelago might collect additional personal data directly from a Data Subject. In these circumstances Zadar Archipelago will be acting under a ‘Legitimate Interest’ to legally process the data for the management of travel for the Data Subject and to fulfil the contractual requirements for its Client.

Your Rights

As a Data Subject you have rights under the GDPR. These rights can be seen below. Zadar Archipelago will always fully respect your rights regarding the processing of your personal data and has provided below the details of the person to contact if you have any concerns or questions regarding how we process your data, or if you wish to exercise any rights you have under the GDPR.

Contact Details

Zadar Archipelago

+385 99 627 3333

base@zadar-archipelago.com

Obala kneza Trpimira 2

23 000 Zadar

Croatia

Data Protection Principles

Zadar Archipelago has adopted the following principles to govern its collection and processing of Personal Data:

• Personal Data shall be processed lawfully, fairly, and in a transparent manner.
• The Personal Data collected will only be those specifically required to fulfil travel or other travel-related requirements. Such data may be collected directly from the Data Subject or provided to Zadar Archipelago via third party. Such data will only be processed for that purpose.
• Personal Data shall only be retained for as long as it is required to fulfil contractual requirements, or to provide statistics to our Client Company.
• Personal Data shall be adequate, relevant, and limited to what is necessary in relation to the purposes for which they are collected and/or processed. Personal Data shall be accurate and, where necessary, kept up to date.
• The Data Subject has the right to request from Zadar Archipelago access to and rectification or erasure of their personal data, to object to or request restriction of processing concerning the data, or to the right to data portability. In each case such a request must be put in writing as in Section “Your Rights” above.
• Personal Data shall only be processed based on the legal basis explained in section 2 above, except where such interests are overridden by the fundamental rights and freedoms of the Data Subject which will always take precedent. If the Data Subject has provided specific additional Consent to the processing, then such consent may be withdrawn at any time (but may then result in an inability to fulfil travel requirements).
• Zadar Archipelago will not use personal data for any monitoring or profiling activity or process and will not adopt any automated decision-making processes.

Transfers to Third Parties

To fulfil the travel arrangements for a Data Subject it will in most cases be necessary to process personal data via a third party (these will include but are not limited on Credit card, PayPal company, etc.) Personal Data shall only be transferred to, or processed by, third party companies where such companies are necessary for the fulfilment of the travel arrangements

Appendix – Definitions of certain terms referred to above:

Personal Data:
(Article 4 of the GDPR): ‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Processing:
(Article 4 of the GDPR): means any operation or set of operations which is performed upon personal data or sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, erasure or destruction.

Legal Basis for Processing:
(Article 6 of the GDPR): At least one of these must apply whenever personal data is processed:

1. Consent: the individual has given clear consent for the processing of their personal data for a specific purpose.
2. Contract: the processing is necessary for compliance with a contract.
3. Legal obligation: the processing is necessary to comply with the law (not including contractual obligations).
4. Vital interests: the processing is necessary to protect someone’s life.
5. Public task: the processing is necessary to perform a task in the public interest, and the task or function has a clear basis in law.
6. Legitimate interests: the processing is necessary for the legitimate interests of the Data Controller unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests.

Data Controller:
(Article 4 of the GDPR): this means the person or company that determines the purposes and the means of processing personal data.

Data Processor:
(Article 4 of the GDPR): means a natural or legal person, public authority, agency or any other body which processes personal data on behalf of the controller.

Data Subject Rights:
(Chapter 3 of the GDPR) each Data Subject has eight rights. These are:

1. The right to be informed; This means anyone processing your personal data must make clear what they are processing, why, and who else the data may be passed to.
2. The right of access; this is your right to see what data is held about you by a Data Controller.
3. The right to rectification; the right to have your data corrected or amended if what is held is incorrect in some way.
4. The right to erasure; under certain circumstances you can ask for your personal data to be deleted. This is also called ‘the Right to be Forgotten’. This would apply if the personal data is no longer required for the purposes it was collected for, or your consent for the processing of that data has been withdrawn, or the personal data has been unlawfully processed.
5. The right to restrict processing; this gives the Data Subject the right to ask for a temporary halt to processing of personal data, such as in the case where a dispute or legal case has to be concluded, or the data is being corrected.
6. The right to data portability; a Data Subject has the right to ask for any data supplied directly to the Data Controller by him or her, to be provided in a structured, commonly used, and machine-readable format.
7. The right to object; the Data Subject has the right to object to further processing of their data which is inconsistent with the primary purpose for which it was collected, including profiling, automation, and direct marketing.
8. Rights in relation to automated decision making and profiling; Data Subjects have the right not to be subject to a decision based solely on automated processing.